Privacy Policy

Privacy Policy

Privacy Policy for Elastomer Solutions GmbH

At Elastomer Solutions, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Elastomer Solutions and how we use it.

Log Files

Elastomer Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Elastomer Solutions uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL –

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Third Party Privacy Policies

Elastomer Solutions’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Elastomer Solutions does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Elastomer Solutions. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Personal Data Treatment
and Privacy Policy

ELASTOMER SOLUTIONS is committed to ensuring the protection and privacy of the personal data of our employees, customers, suppliers and stakeholders in general. ELASTOMER SOLUTIONS has worked hard to prepare and implement measures that allowed us to be in conformity with the legal standards related to personal data treatment.

The way your personal data is processed has not changed, however, we have improved the way our practices are described and we also explain the possibilities for update, management, transfer and deletion of your personal data. All these options are thoroughly presented in this document.

We kindly ask you to carefully read our Privacy Policy because once you provide your personal data, that implies acceptance of the conditions set forth herein and acceptance of its treatment pursuant to the law.

Data Privacy Policy:

Personal data shall mean any information or record, of any nature and regardless of its support or format, namely sound, image, writing, chirographic or feature, relating to the identified or identifiable individual.

Any person, who can be directly or indirectly identified by reference to one or more specific personal data, alone or in conjunction, including their physical, physiological, psychological, economic, ethnic, cultural, geographical, social or their location, is deemed an identifiable individual.

This privacy policy binds the company, exclusively regarding the personal data that it collects, process and disseminates.

The same or similar policy will also bind, through the execution of a contract with ELASTOMER SOLUTIONS, any entities that process the same personal data on its behalf.

ELASTOMER SOLUTIONS deems it mandatory and will presume for all effects, without any proof to the contrary, that you will read the privacy policies of all the websites you access.

We have, edit and manage the following personal data media:

  • A computer system consisting of a set of software solutions supported on a set of hardware devices and other similar solutions, including email services and other external, internal digital repositories and communication solutions.
  • Hard copy files stored in cabinets and shelves in rooms with restricted access;

The entity responsible for the collection and processing of your personal data is ELASTOMER SOLUTIONS, which, in the context of its relations it maintains with the data owner, establishes, on a legitimate and lawful basis, which data is collected, the means of treatment and the purposes for such collection and treatment.

In the scope of its activity, ELASTOMER SOLUTIONS collects and treats, namely:

1. Personal data required to provide and/or receive services and/or supply of products to its customers and/or its suppliers, processing data such as name, tax identification number, address, telephone number and email address among others deemed as strictly necessary, proportionate and lawful.

2. Personal data required for the execution of employment or service agreements signed with its employees, processing data such as name, ID number, tax identification number, household composition, social security number, address, telephone numbers and email address, health and access data, location, among others that are deemed as strictly necessary, proportionate and lawful.

3. Personal data required to fulfill legal obligations, either to public entities or private entities, processing data such as name, ID number and other related data, tax identification number, household composition, social security number, address, telephone numbers and email address, health data, among others that are deemed as strictly necessary, proportionate and lawful.

4. Data required for the management of customers and suppliers, contracting and management of the contractual relationship with customers and suppliers, adaptation for the provision of suitable services to the needs and interests of its main customers, including the submission of suggestions, information actions and/or satisfaction surveys, the management of complaints, processing in this context, addresses, telephone numbers and email address, among others that are deemed as strictly necessary, proportionate and lawful.

5. All personal data required for the enforcement of the rights of Elastomer Solutions regarding the relations referred to in the previous items, and in the pursuit of its activity and legitimate interests, especially accounting, tax and administrative management, management of litigations, judicial evidence, fraud detection, revenue and audit protection, network and systems management, control of information security and physical security, and security of its premises.

 Notwithstanding compliance with legal norms, or legitimate orders arising from the competent authority, ELASTOMER SOLUTIONS only processes personal data required for its activity, strictly in compliance with the nature of its contractual relationship or otherwise, established with the owner of such data, or any prior, legitimate, lawful and informed consent of the latter, if any.

ELASTOMER SOLUTIONS collects personal data in person, in writing, by telephone or through its website.

In general, personal data is collected when any relationship or collaboration, whether contractual or otherwise, required for the pursuit of the activity between ELASTOMER SOLUTIONS and the data owner.

Some personal data must be collected and is necessary for the commencement and normal and legal development of said relationship or collaboration; hence, lack of or insufficiency of such data, said relationship or collaboration will not begin nor continue, and in this case, ELASTOMER SOLUTIONS will inform the data owner of such mandatory and necessary nature.

Other than data contained in a public list and those that may be used for the legitimate interests of ELASTOMER SOLUTIONS, your data will only be collected and processed if and for the purposes you previously consent to, in a free, informed, specific and unambiguous manner, by means of a written or oral statement, in which case the other rules of this privacy policy shall apply.

The collected data will be documented, whether in print or digital format, in the strict compliance with the legislation that regulates the protection of personal data, whilst being stored and contained in hard copy and/or specific database, created and managed for such purpose and of limited and exclusive access to ELASTOMER SOLUTIONS employees who must process them in the pursuit of their activity. Under no circumstances, shall these data be used for any purpose other than that for which consent has been given by the owner, where such consent is necessary, or for the lawful and legitimate purpose of the collection.

In general, collected personal data is aimed at the management of customers, suppliers and employees, contracting and management of the contractual relationship with customers, suppliers and employees, the receipt and/or delivery of services/supplies, adaptation for the provision of services/supplies to the needs and interests of its Customers, the submission of suggestions, information actions and/or satisfaction surveys, the management of complaints, accounting, tax and administrative management, management of litigations, judicial evidence, fraud detection, revenue and audit protection, network and systems management, control of information security and physical security, and security of its premises, compliance with legal obligations and for other purposes for which the Law grants Elastomer Solutions legitimate interest.

When we collect your data, or when we request it, you will be informed in more detail about the treatment we give to your data.

Whenever there is a specific legal requirement that obliges us to keep your data for a minimum timeframe, such timeframe will be complied with by ELASTOMER SOLUTIONS.

ELASTOMER SOLUTIONS will keep your personal data stored for the minimum time strictly necessary for the purpose which the information was collected and processed, after which it will eliminate them.

ELASTOMER SOLUTIONS warrants to the data owner, the right of access, rectification, opposition, deletion, limitation and portability of its personal data.

These rights may be enforced by means of written communication sent to the office and/or home addresses or websites designated in this document.

ELASTOMER SOLUTIONS complies with the best practices, by adopting appropriate technical and organizational measures in relation to risk, in the field of security and protection of personal data, having approved and implemented a plan in compliance with the objectives, the Law and the interest of the data owners, capable of protecting the data that is made available to us by all those who in any way have any relationship with us, in order to protect such data against its unauthorized disclosure, loss, improper use, alteration, treatment or access, as well as against any other form of unlawful treatment.

Thus, the form(s) for the collection of personal data in print or digital format, whether filled out in the premises of ELASTOMER SOLUTIONS, on its website, or with any of ELASTOMER SOLUTIONS employees, the data is stored in a secure way in our data repositories and digital systems.

All personal data that you provide to us, is located in a Datacentre of ELASTOMER SOLUTIONS, protected by all the most advanced physical and logistic security measures, which we consider indispensable for the protection of your personal data.

Notwithstanding these security measures, we warn everyone who browses the Internet that they should take additional security measures, to ensure that they use an updated PC and browser in terms of properly configured security patches with active firewall, antivirus and intrusion prevention systems (IPC), and make sure of the authenticity of the websites that they visit on the internet, and avoid websites whose reputation is not trusted.

Whenever, in the legitimate and lawful pursuit of the objectives of ELASTOMER SOLUTIONS activity, it adopts monitoring measures for its employees, namely regarding access control, working hours, tasks and productivity, transit and transport, not only the those being monitored will have prior knowledge of the respective implementation – who shall have, whenever legally necessary and lawful, their consent  requested – as well as how the tools used will ensure the same level of security of the personal data collected and processed by them.

ELASTOMER SOLUTIONS may use subcontractors for collecting and processing data, for the same purposes as those aimed, obtaining from those entities by means of a contract, a warranty of their reputation and an obligation to develop appropriate technical and organisational measures to protect the data and ensure the defence of the rights of data owners. In certain circumstances determined by law, certain personal data may have to be communicated to public authorities.

Hence, any of these subcontractors will treat the personal data of our customers, suppliers and employees, in the name and behalf of ELASTOMER SOLUTIONS, under the obligation of adopting technical and organisational measures appropriate to the risk, in order to protect the personal data against any accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorised access and any other form of unlawful treatment.

The pursuit of the business of Elastomer Solutions may imply the transfer of your data outside of European Union.

In this event, Elastomer Solutions will strictly comply with the applicable legal provisions, namely pertaining to the determination of the reliability and suitability of the country of destination regarding the protection of personal data and the requirements applicable to such transfers.

The data owner is granted the freedom to enforce its rights regarding its personal data and the duty to report any data leakage or fraud. Such communication shall be addressed/made by one of the following means:

PORTUGAL EN 13, KM 16, Recta do Mindelo

4485-473 Mindelo

Portugal, Vila do Conde

This document is published on the ELASTOMER website – – as well as on our internal corporate network. It is also disclosed internally through other means of communication.

In case of any doubt regarding the interpretation of the document, it shall be addressed to the Data Protection area.

Personal Data Treatment
and Privacy Policy